Privacy policy.

Last updated: 26 October 2026

This policy applies to Christopher Zwolf trading as ZWOLF PERFORMANCE (“Zwolf Performance”, “we”, “us”). It covers our website zwolf.com.au, our coaching services and the Zwolf Performance app. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

• What we collect
• How we use it
• Who we share it with
• Your choices
• Contact us

What we collect

We only collect what we need to coach you well and run the business. Depending on how you work with us, this may include:

• Contact details: your name, email, mobile number and where you train.
• Coaching information: your goals, training experience, schedule and anything you tell us in a form or message.
• Health information: answers to our health check, injuries, conditions or pain you tell us about, and doctor’s clearance if we ask for it.
• Waiver details: your date of birth, emergency contact, initials and signature, and a parent or guardian’s details if you are under 18.
• Progress information: workouts, check-ins, body weight, measurements, progress photos and nutrition logs you add to the Zwolf Performance app.
• Payment information: handled by our payment provider. We do not see or store your full card details.
• Website information: basic information about how you use our website, collected through cookies by our website platform.

Health information is sensitive information. We only collect it with your consent, and only so we can coach you safely.

How we use it

• To reply to your enquiry, run your free consultation and recommend the right coaching option.
• To write your program and nutrition guidance, and adjust them as you progress.
• To keep you safe in sessions, and to contact your emergency contact if we ever need to.
• To manage your membership, payments and the waitlist.
• To send you the guides and updates you sign up for. You can opt out at any time.
• To keep records we need for insurance, legal and tax purposes.

We do not sell your personal information, and we never use your progress photos or results publicly without your written permission.

Who we share it with

We share information only when we need to, and only with services that help us run Zwolf Performance:

• Our coaches, so they can coach you.
• Our website platform, form service and email provider, which deliver your form submissions to us.
• The platform behind the Zwolf Performance app, which stores your program and progress.
• Our payment provider, which processes your payments.
• Medical or emergency services, if it is needed for your safety.
• Anyone we are required to share with by law.

Some of these services store data on servers outside Australia, including in the United States. We choose reputable providers and only share what each one needs.

How we keep it safe

We store your information in password-protected accounts and limit access to the people who need it. We keep it only as long as we need it for coaching, or for as long as the law requires, then delete or de-identify it.

Your choices

• Access and correction: you can ask to see the information we hold about you, and ask us to correct it.
• Marketing: you can unsubscribe from our emails, or ask us to stop texting you, at any time.
• Deletion: you can ask us to delete your information. We will, unless we need to keep it for legal reasons.
• Staying anonymous: you can ask general questions without giving your name, but we need your details to coach you.

Complaints

If you are unhappy with how we have handled your information, please contact us first and we will respond within 30 days. If you are still not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Contact us

We may update this policy from time to time. The latest version will always be on this page.